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Shipping

We don’t just sell stuff — we solve style emergencies, comfort crises, and gifting dramas. Your wants? Practically our to-do list.

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  • Orders will be shipped directly by each brand ordered from.

  • You will be charged a flat delivery cost for your order. Shipping costs may vary based on brand location and parcel weight - see below for further details

  • Duties and taxes are included for domestic orders (orders from brands based in your country). For orders from international brands, there may be additional duties and taxes payable upon receipt

  • Standard delivery time is 2-14 working days after dispatch depending on brand and customer location. Some made-to-order items take up to 21 days for dispatch which is indicated on the product's page.

  • You will receive an order confirmation email and be provided with tracking number once order is dispatched.

  • You have 14 days after receiving your order to request a return. See returns for further details.

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    - Delivery to UK, USA Customers - From 3 EUR

    - Rest of the world Customers - From 10 EUR

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  • Some heavy items may incur additional shipping charges. Calculated at checkout

  • Free domestic returns (orders from brands based in your country) within 14 days of receiving your order

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If you have not received your item within the time advised, please get in touch and we will be happy to look into it for you. Rates subject to change. 

 

All information about customs duties, as well as the rules for their calculation, can be obtained from local customs offices.

 

Customs Duties and Taxes

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Please note that ordered items may be subject to additional customs duties and/or taxes, depending on the laws of the destination country.

We work with suppliers from around the world, including the USA, Europe, Asia, and more. This means:

  • Customs charges, VAT, or other import fees may apply upon delivery.

  • All such additional costs are the responsibility of the customer.

  • The amount of these charges depends on the type of product, its value, and country of origin.

We recommend:

  • Checking your local customs regulations before placing an order.

  • If needed, contacting us for guidance regarding your country’s shipping policies.​​​

 

Payment

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BEAUTY BAY will accept payment by the following credit and debit cards:

Visa, Visa Debit, Delta, MasterCard, Maestro, Switch, American Express, Visa Electron, Apple Pay and Carte Bancaire.

More information: https://stripe.com/en

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